Your Email Your Cell Phone School Name Select School Welcome! An invitation email or text is sent to the user right away. Why don't I see all of my kids, classes or groups. This website uses cookies to optimize your user experience. Is your name misspelled? (We recommend the digest setting.). Why Don't I See All of My Kids, Classes or Groups? ParentSquare even supports two-way conversation translation so you can communicate with other users who speak a different language. Sign up for the latest ParentSquare news, K-12 comms resources, blogs, PD webinars, and more. If the information is still missing, you may want to try combining your existing accounts (#4 above). Fill in the information. Theunified communications platform is designed to keep parents and guardians informed and encourage greater engagement and connection. If you are using the web browser: On your home page, click your name and select My Account. Then, select Customize your settings under Notification Settings. If you are a parent and the schools database (SIS) contains your contact details, you can use your email or phone number to set up your account without the invitation. about Episode 14 - A MOM-umental Influence At 2 Schools! If you are a parent and the school's database (SIS) contains your contact details, you can use your email or phone number to set up your account without the invitation. Overall, I think ParentSquare is a great tool for teachers to communicate with families. Our main goal with this new website is to make it easier for you to find the information you need. To find answers on your own, you can also go to our help articles after logging in. NCSD Visits The NW Youth Careers Expo, NCSD News Episode 6 BEAUTIFUL BASKETBALL, BEANIES, & BONDING, Episode 18 - Mustang Mentors At Milwaukie High, Episode 17 - A Check Up With NCSD School Based Health Centers, Episode 15 - Friday Friendship, Fun, & Lots Of Fouls. Only the school or district is authorized to update contact details to maintain security and protect student privacy. ParentSquare synchronizes with each school's internal student information database. ParentSquare's technology platform features extensive integrations with student information and other critical administrative systems, translation to more than 100 languages, and app, email . Is the phone number wrong? ParentSquare notifications can be received either via email or text. Do you see information for a student who's not yours? For most schools, ParentSquare is configured to NOT allow contact info changes, as it synchronizes with the school student information system (SIS) daily. Delete your ParentSquare user account(s) that does not have the correct email address (choose Delete when accessing your account in ParentSquare). If that doesnt work. September 3, 2020. Do you see information for a student whos not yours? You must include the area code when entering your phone number. Welcome! After they update your information in their database, the new contact details will appear in ParentSquare after the next daily sync, and you will be able to create an account. Jason Abraham. Confirm that you are in the school's database and that your contact details match your ParentSquare account. Youll find that pages may be organized a little differently. Click Messages in the sidebar to privately get in touch with staff and teachers. This maintains security and protects student privacy. Most likely, a parent or staff member made a typo, and there is incorrect contact data for a parent or student that matches an actual phone number or email belonging to someone else. All students belong in North Clackamas Schools- regardless of color, race, ethnicity, language, national origin, religion, gender, gender identity, gender expression, sexual orientation, ability, or economic status- EVERYONE BELONGS. If you are using the web browser: On your home page, click your name and select "My Account." To stop receiving all notifications, please contact the school/district that is sending you messages to have them remove your contact details from their database. Pumble is available for . Im receiving too many notifications throughout the day Your schools ParentSquare administrator will be able to contact our Support Team to escalate any bugs or complex issues that they are unable to resolve. What if I cant find the invitation from ParentSquare in my email? You can choose between "instant" and "digest" notifications or choose to turn off notifications (excluding emergency alerts and notices). If you have unverified contact information, you will see one or more contact cards under, Action Required: Confirm Your Account Information. Then there are those whove taken family atmosphere to a whole new level! How do I unsubscribe? We encourage parents to access their accounts so . The digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. Once a student is enrolled, their parent/guardian will receive an invite to join ParentSquare. You should be directed to the new district home page or your schools new home page, where you can navigate to the page youre looking for and create a new bookmark. You can use this area for legal statements, copyright information, a mission statement, etc. You are trying to register but cant - your email or phone number isnt recognized. Sometimes parents with more than one child will have multiple accounts because parent information didnt match (name, email, phone). What if my contact information is incorrect, or needs to be updated? Confirm Email and/or Phone. If there are any accounts matching your verified email(s) or phone(s), a page with recommended users will appear: Click Combine Accounts, confirm any additional contacts on the account, and click Combine Accounts. These corrections will be sent to the school. Fill in the information. Did you know that you can invite parents to ParentSquare using their cell phone number if they do not use email? ParentSquare synchronizes with each school's internal student information database. Your email/phone number must match contact details in the schools SIS for this to work. Find People Your child's school will most likely send you an invitation email or text to join ParentSquare, and you'll click a link to activate your account. Use with purposeful communication. We encourage you to download the app, as it is typically the most convenient way to interact with ParentSquare. Confirm your name and school affiliations by clicking Yes, this is me. Log in to the other ParentSquare account you want to combine. This likely means that the language in your SIS is different than what it is in ParentSquare and ParentSquare is configured to update language settings from the SIS. Sometimes parents with more than one child will have multiple accounts because parent information didnt match (name, email, phone). If you dont use it, the Bb footer will slide up. Then, select "Customize your settings" under Notification Settings. Do you want to change your primary email? The app is typically the most convenient method to interact with ParentSquare. (Optional) View and edit invitation before sending. Click Invite. 30), Aeries Communications Powered By ParentSquare, SlideDeck - Introduction to Parents - English.pdf, Getting Started Guide for Parents - english, Parent_Guardian_Getting_Started_Guide -English.pdf, ParentSquare Parent-Guardian Tips - english, Introduction to Parent Square - en espanol, SlideDeck - Introduction to Parents - Spanish.pdf, Parent_Guardian_Getting_Started Guide_espanol.pdf, ParentSquare Parent-Guardian Tips - en espanol, Blackboard Web Community Manager Privacy Policy (Updated). under the email field and a cell phone field will be shown. This article was originally posted July 15, 2020, and updated on June 15, 2021 and August 25, 2022. Activation takes less than a minute. Looking for a job thats near? Heres what you can do with ParentSquare: You will soon receive an invitation email or text to join ParentSquare. Ask the school's database administrator for help! Follow the screen shotbelow for help. Go to the help section in ParentSquare (login required) to find answers in our help pages. Contact details in ParentSquare are managed by your school and usually synchronized from secure student information system (SIS) records. North Clackamas School District is Oregons seventh-largest school district, with over 16,300 students attending a total of 31 schools including traditional neighborhood schools, charter and magnet schools, and career/technical options. Once the school updates your contact details, in most cases we automatically synchronize once per day, so the change should be reflected within 24 hours or the next working day. Is your phone number wrong? You can combine accounts so everything is in one place. Comment or Reply Get Photos & Files The parent just logs into ParentSquare, makes a few clicks and viola! On your home page select the down arrow next to your name and click on 'My Account'. Then, select "Language Setting., If you are using the mobile app: From your home screen, click the triple bar in the top left corner. I'm not a parent! Click on Account, then Preferences, then Notification Settings.. Your accounts are now combined. Set Preferences Currently cell phone users receive a text message at the end of the day notifying them of any new messages. A verification code will be sent to the email or phone number. Your web browser does not support the
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