Be strategic with your questions. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. Get a free, personalized salary estimate based on today's job market. I'd like to work for an organization that takes quality and service as seriously as you do. After you do your research on the company, write down some questions that came up for you. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. You will support in creating a vibrant and welcoming environment for our guests. Flashcards. 4. food quality Dallas, TX 75261. Interview questions and answer examples and any other content may be used else where on the site. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. We do not claim our questions will be asked in any interview you may have. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. A good leader takes the initiative, listens and communicates well with others. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. We like the sound of that. raphaelamadeus. I can see the balance you're trying to find in this answer. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. To bring our 2020 vision alive & in action. ( customer service, clean store, food quality, associate growth . It's been over 6 years since I've been in the industry.". Full-time. You've talked about which social media platforms you use and how they enable you to connect with the company. When the manager is not present, you'll be . ", "I am not involved with social media; however, I can only imagine that your posts are fun and mouthwatering. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. 3. integrity ", "Stress is part of any demanding job, and I have learned to embrace it. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. Do you rely on past experiences? Website. 11 no rodents Name *. Full-time. (6) I am unable to send or receive calls from my home or neighborhood. "I have reliable transportation. We do this by creating interview questions that we think you might be asked. ", "State and federal laws require companies to produce schedules for employees in advance. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Panda Express Module 1 - Shift Lead Study Guide. When you call my references, they will attest to my great customer service skills. If you are applying for an entry-level position then dress business casual. Average salary for Panda Express Shift Leader in Austin: $36,820. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. How do you manage the stressful times? The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. ", Setbacks happen to everyone. "I handle stress very well, and when you call my references, they will attest to this fact. The culture fascinates me, and there is so much to learn. 8. funds properly stored In safe, 4 Temperature You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. I like that I can sense your enthusiasm in your answer! I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. Test. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. The most recent was just a couple of years ago when we were serving BBQ at my current job. Panda Express was updated by Rachelle Enns on May 26th, 2018. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. This research is also helpful because many companies will post their new openings using their social media platforms. Good job! You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. There is always a healthy way to cope. Additionally, the company may offer bonuses or other incentives to employees based on performance. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. My boss put me into a server role with very little training. "I had zero unexcused absences last year. - Is this a replacement search or a newly created role? "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. Help make it more accurate by adding yours. Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. (12) I need that cash! On-Going Career & Leadership Development Use the following interjections with commas or Click the links below to learn more about E-Verify. Remember to review the job description and find an experiencethat relates to what they are looking for. Dress formally if you are in a management-level interview. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. This question gives the interviewer a chance to get to know you. I am a trustworthy person with a strong track record of honesty with my previous employers. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. I am comfortable with these types of tasks. Tell about the Action you took to overcome a challenge and complete the task. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. "I know that you have a great social media presence and I do follow your Instagram account. If there is a reason you believe you require an accommodation, please reach out to Human Resources. ", "Yes. ", "I appreciate that Panda Express encourages continued education and training. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. You've shared activities that give the interviewer more insight into your personality. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. Starting with my first job at Burger King in 1987. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. What I love about the Panda Express Instagram account is that you have the Panda Express Trailblazers - quick videos that interview people who have seen success and beaten the odds. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. 2. safe count- safe wizard I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. "I do not believe in 'taking the fall' for people based on protecting them. General Manager 06/2011 to Present Panda Express - Clinton , ut. Finally, share the Result and how you contributed to the successful outcome.". Match. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. However, you need to go deeper by talking about how you respond in situations that require a quick solution. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. Associate discounts for many brands Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Healthy lifestyle, continuous learning, developing others, acknowledging others. Education and Experience: I have been responsible for both disciplining and terminating employees. It can be as simple as a time you influenced your coworkers to act or respond in a certain way. You're right - communication is key to being a successful leader. Cdc. ", "I like the culture Panda Express offers. Here are three trends influencing how Panda Express Shift Leader employees work. What is top of mind when it comes to filling this role? 1 Followup This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Paid Training to prepare you for success For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. Talk to the interviewer about any areas of training that you feel you may be lacking. As far as callouts, I called out one day due to an injury outside of work.". View distance . ", "Could you please give me a few reasons why you like working for Panda Express?". Written by professional interviewers with 62 answer examples and 31 community answer examples. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.) Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. If there is a reason you believe you require an accommodation, please reach out to Human Resources. Panda Express began as Panda Inn. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. Education and Experience: Some high school. So PIC can mean different things. Panda Express Hourly (. Superior, CO. Posted: February 28, 2023. Perhaps say you would like a career in restaurant management. Come to us in your pursuit of success. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. With that said, I am very confident in my ability to quickly succeed. Sometimes it's just about being encouraging.". I can also provide references that would attest to my commitment.". * Prefer some Operations experience. ", "I love to read in my free time and spend as much time as I can doing that. Panda Restaurant Group, Inc is an Equal Opportunity Employer. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Ultimately . ", "I would say about a 9. Good job! Talk to the interviewer about the extent of your experience with terminations and discipline. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. Averages based on self-reported salaries. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. 11 terms. I appreciate your diplomatic response. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. Discuss with the interviewer how you typically cope with delays in the workplace. 3 any reheated food is cooked at 165+ Overtime may be required during peak business hours. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Previous experience in a customer service or restaurant setting is preferred, but not required. An example would be if a donor has a severe reaction. We offer our team members:** Luckily the restaurant next door had it and I was able to get it for the customer. . The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. ", "I would like to see a long-term fit with Panda Express. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. You've answered well! Is the service always consistently good? I can see where you're going with this response! ", "If I caught an employee stealing, I would report the incident immediately. You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Next match the skills required for the job to your own skillset. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. 48 terms. If it's a difficult customer who shook me up, I will take a breather outside for a moment. Both have great qualities. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. ", "I have been a part of the interviewing and on-boarding team in numerous organizations. Match. As a Shift Lead for our team, you will have the opportunity to embrace a central role . 1. bank desposit daily You can strengthen this answer by talking about how you handle a setback. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. I am excited to take on a team lead role again. Great answer! All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. Opportunities for growth into Management positions. A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. Not only that, but the menu prices are very competitive.". What's most important is how you respond. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. Share the role you play and your contribution as well as what you enjoy about it. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. Make sure to include the positive outcome. From there, they may be promoted to general manager, and then to district manager. All of these factors come together to determine the salary for a Shift Leader at Panda Express. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. I work well under pressure. Learn. Then, I move on! marvelousbodine4097. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Panda Express restaurants were traditionally located in shopping mall food courts . Talk to the interviewer about a time when you have dealt with this type of situation. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". Supervise other associates to ensure the store is running smoothly and effectively . I love to see others succeed and help them do so. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. Sets found in the same folder. Share more about how you assess the situation before moving on to the rest of your answer. Test. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. standingeagle1. (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. 3/6/2022. ", "I've had many years of customer service. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . What can you tell us about Panda Express? Everyone handles the stress and disappointment of setbacks differently. Module 1 Panda Express PIC Test. Finally, it is important not to take it personally. We do not have advertisements on our pages but we do try to make money through paid-memberships. Draw on your references or examples of a time when you went over and above for a customer. That's so great to hear! ", "Over the years I've had to manage difficult customers who were difficult for different reasons. I took charge for two weeks, and the experience was quite positive! This is a great answer as no company wants to spend many hours training their employees. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. I like to mentor others and am a good example to new employees. Upgrade to remove ads. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. Learn. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. Shift Leader - 687. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. 53 terms. Use this question as an opportunity to share an example of a time when you shared honest feedback in a way that helped a team member improve or helped a team handle a project or meet a goal. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? A great example of my honesty would be the written reference that I have from my most recent employer. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. I am looking forward to apply these skills and my . Panda Express is the world's biggest food chain company . This is an answer you can build on. sink 120 in 1 min Post Date: Apr 27, 2022. ", "When I have a difficult customer I will try to kill them with kindness. It was a very cool experience because it showed me that I love to teach and train. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. We value diversity in all forms and know the strength it brings. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. What opportunities will I have to learn and grow? Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Heres another example: I worked at a fast-food chain in my last job. Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. This meant that I needed to multitask between taking orders, delivering food and checking on customers. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Any experience welcomed Job Description. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." Panda Express Hourly. 54. To help you prepare for a Panda Express job interview, here are 31 interview questions and answer examples. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. If you dont see improvement after a week or two, say that you would let them go. 2 Employees health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Is honesty always the best policy? Is the overall food/ingredient quality better than their top competitors? Workspace is restricted and employees are generally expected to remain standing for long periods of time. Here are five common Panda Express Shift Leader interview questions and answers. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. If you take the bus or ride a bike, that works too! 2 Pesticides This would be a great opportunity to use the STAR method. Or maybe you are limited on time and have a deadline rapidly approaching. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. And lastly, do you have internal candidates who are also interviewing for this position? Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Can you tell us about your previous work experience? Read our Terms of Use for more information. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Talk to the interviewer about your attendance. Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. I Would like to be part of team that encourages employees to reach their potential and makes them feel like valued employees. My previous job as a manager required daily cash handling and nightly deposits. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. This is a good starting place. Answer dates might appear two to three weeks before they were published. Email Facebook Tweet LinkedIn. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . (13) Please notify me of your plan. We like the sound of that. Job Description Indeed.com. $18 to $24 Hourly. It was inspiring. izzy_garza. ", "Here are some sample questions: - When would you like to have this position filled? I am comfortable with these types of tasks. Great! COVID update: Panda Express has updated their hours, takeout & delivery options. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. "I have taken Food Safety Level I, II and III. When answering this question, it's important that you share a past example of your leadership experiences.
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