If you have just bought your tickets and aren't seeing them in your account, hang tight! I am very frustrated about my tickets! Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. For more information, please see our It never comes. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Were you able to fix it? Apparently lots of people are having problems with the App. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. THANK YOU! Press question mark to learn the rest of the keyboard shortcuts. What is the deal with this thing? And they had no answers for me. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. - AXS Help Centre What do I do if I have not received my tickets in the post? So if you find that your tickets have disappeared it seems there's no need to worry. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I purchased tickets and created an account using my Facebook. The only option is to cancel while the timer runs out. I linked and logged into Facebook, and then I got a page to verify my account. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. I was happy and excited. The email sharing the tickets never went through. On android, goto "Settings" click AXS Tickets app. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. AXS shit the bed big time. I hope this video helps a few people in solve this. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. I can log in on my computer but not on the AXS app on my phone. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Pick your exact se Table of Contents: I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. And the pending charges. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. I logged into AXSTickets and saw the tickets. I do not understand where the difficulties lie in this process and am very unhappy with this service. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If they pay you now, there's no insurance for them if the new owners are refused entry. I can see my tickets, but I don't see a way to print them. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Tried it. Entering The Venue How do I get into the venue? I know to use PayPal goods and services since it has buyer protection. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Sports and arena events will usually be the most expensive with the best seating options topping $150. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. I purchased three tickets for friends to go to the Joyner Lucas concert. He never received the email. Apparently it is actually AXS? I do have te pending charges too, how did you contact them? Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. AXS site or mobile wont let me sign in for refund. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. LearnMore. Is it my iphone? I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. 5 comments 100% Upvoted This thread is archived Extremely disappointed. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. 39,8 km. This helps prevent ticket touting and help combat illegal counterfeiting. It just says the "Please visit out help page" message. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. And waited. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Tap for tickets to see the artists and teams you love. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Never use this service again. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. I can't even get into the the app on my phone. How you have this market largely cornered is beyond me. Payer 4,10 (Page St. Maximin) 38,8 km. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or Its pointless. Please advise as I need to access my tickets on my phone. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. I had to try get them on chat again and never got to talk to anyone. find great events near you, buy 100% official tickets, sell your seats if you. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. DO NOT USE THIS COMPANY! They said he had 6 tickets ( I only had 5!) Also, it is not loading any events. Why does the email say 1 ticket? I have lost 8 tickets so far 4 more are today. Second, AXSTickets doesnt have a history of the event. IOS 16.2 on Iphone 11. Front row or on the aisle? What fees are there when buying tickets? I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once tickets are transferred through AXS, the original purchaser does not have access. What is wrong with the App, if I delete it and reinstall will I lose my tickets? This is the ABSOLUTE WORST APP I have. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. Boooooo Axs. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Even the emails disappeared. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Save your time, use a different app. Ordered tickets from stubhub was told they'd be in my Axs Account. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. Extremely frustrating. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Thats not all! No. Buying Basics How can I buy tickets? By I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tickets never arrived (not the first time this has happened with me). There could be a delivery delay. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? . Press question mark to learn the rest of the keyboard shortcuts. Tried resetting my password but no email sends to my account. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Went online and I saw that my tickets were available but I still didnt see an actual ticket. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. I never heard back! Thankfully I checked it first thing this . This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. This is horrible, such a terrible app. Create an account before you try to buy tickets for the first time. I dont know if it had deleted my tickets or if its a glitch but I dont know. Is it Legit? Once there, it was another 40 minute wait (missing one band), before they could get in! Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app.
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